texas99 Platform Account Terms

We at texas99 set out the terms under which you access our platform, open an account, deposit and withdraw funds, and participate in our markets. These terms apply to all users of texas99, regardless of location, but our services are available only where local law permits. By creating an account, you agree to comply with these terms and confirm that you are accessing texas99 from a supported jurisdiction.

This page covers account eligibility, deposit and withdrawal conditions, settlement rules, dispute resolution, and our jurisdiction notice. We frame these terms as binding conditions between you and texas99. If you do not agree with any term, do not create an account or use our platform.

Our services are available only where local law permits. Users are responsible for verifying that access and use of texas99 comply with their own jurisdiction's regulations.

Account Opening and Eligibility

Who can open a texas99 account

When you join texas99, you confirm that you are at least 18 years old and legally able to enter into binding agreements. You must provide accurate personal information—name, email, phone number, date of birth, and address. We use this information to verify your identity and comply with regulations in supported jurisdictions.

We do not offer texas99 accounts to users in jurisdictions where online wagering is prohibited. If you access texas99 from a restricted jurisdiction, your account may be suspended and funds held pending verification. You are responsible for confirming that texas99 is available in your location before creating an account.

Account verification and KYC

Before your first withdrawal, we require KYC (know-your-customer) verification. You upload a valid ID document (passport, national ID, or driver's license) and proof of address. We verify these documents against official records. This process protects your funds and ensures compliance with anti-money-laundering regulations.

Verification typically completes within one business day. If we cannot verify your documents, we notify you and request additional information. If verification fails after multiple attempts, we may close your account and return your balance to your registered payment method.

Account security and password management

You are responsible for keeping your texas99 login credentials confidential. Do not share your password or two-factor authentication codes with anyone. If you suspect unauthorized access, change your password immediately and contact our support team.

We recommend enabling two-factor authentication (2FA) on your account. This adds a second login layer via SMS or email code. If you forget your password, you can reset it through the login page; a reset link is sent to your registered email address. We do not store passwords in plain text; all credentials are encrypted server-side.

Deposits, Withdrawals, and Settlement

Deposits and payment methods

We at texas99 accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). When you initiate a deposit, you select a payment method and follow the on-screen instructions. Deposits are non-refundable gaming credits—once funds enter your account, they cannot be withdrawn as cash without gameplay.

Deposits typically credit your account within minutes. If a deposit does not appear in your account within subject to verification, check your payment app to confirm the transfer was sent. If the transfer shows as completed but your account has not updated, contact our support team with your transaction reference number.

Withdrawals and processing times

To withdraw from your texas99 account, navigate to the withdrawal section and select your registered payment method. Withdrawals must route to the same payment method you used for deposits (or another registered method). We verify your identity and check your account balance before processing.

Withdrawal processing times depend on the payment provider. mobile banking and local payment typically complete within hours. online payment withdrawals usually complete within hours to one business day. Bank virtual account withdrawals depend on your bank's settlement window and may take one to three business days. We do not publish exact times because windows vary based on payment provider load and verification queue depth.

We at texas99 process withdrawals transparently: verify your identity, confirm your balance, and route funds through your registered payment method.

Settlement and market outcomes

Outcomes on texas99 settle according to official sources. For Liga 1 and Piala AFF football, we follow the league's official result. For international tournaments like Champions League, we reference the tournament organizer's result. For esports markets (Mobile Legends, Free Fire, PUBG Mobile), we settle on the official tournament result published by the esports organization. For live-dealer games, settlement is immediate based on the game outcome. For slot games, settlement is instant based on the spin result.

We do not adjust results after settlement. If you believe an error occurred, contact our support team with your bet ID, match details, and evidence. We investigate by cross-referencing official sources and our database. If an error is confirmed on our side, we correct your account balance. If the official result stands, the settlement is final.

Dispute resolution and complaints

If you have a dispute with texas99—regarding a settlement, a withdrawal delay, or account access—contact our support team with your account ID, timestamp, and detailed description. We investigate thoroughly and respond within one business day. If we cannot resolve the dispute, we escalate to our management team for review.

We maintain a dispute log and track resolution times. If you remain unsatisfied after our investigation, you may escalate your complaint to the relevant regulatory authority in your jurisdiction. We cooperate with regulatory inquiries and provide documentation as required by law.

Jurisdiction and service availability

We at texas99 do not offer our services in jurisdictions where online wagering is prohibited. Access is restricted based on IP geolocation and user declaration. If you access texas99 from a restricted jurisdiction, your account may be suspended and funds held pending verification. You are responsible for confirming local law before creating an account.

Our service area includes supported regions across Southeast Asia where applicable law permits online entertainment platforms. We update our service map as regulations change. If you have questions about whether texas99 is available in your location, contact our support team with your city or region.

Account closure and data retention

You can close your texas99 account at any time by contacting our support team. We process closure requests within one business day. If your account has a balance, we return it to your registered payment method. Once closed, you cannot reopen the same account; you must create a new one if you wish to use texas99 again.

We retain transaction records for regulatory compliance. Personal data is deleted upon account closure unless law requires retention. You can request deletion of your personal data by contacting our support team; we comply with deletion requests within 30 days unless legal obligations require retention.