texas99 Casino & Sportsbook Data Care

This page describes what we collect when you use texas99 and how we keep that data protected. We collect personal information to operate our platform, verify your identity, process payments via DANA, e-wallet, mobile banking, and bank transfers, and comply with regulations in supported jurisdictions. Our approach balances transparency—telling you exactly what data flows where—with security, encrypting sensitive details and limiting access to authorised staff only.

We at texas99 do not sell your data to marketers or data brokers. We use your information solely for account management, payment processing, fraud prevention, and legal compliance. Your rights include access, correction, and deletion of your personal data, subject to retention requirements imposed by law.

By creating a texas99 account, you consent to data collection and processing as outlined in this policy. If you do not agree, do not create an account.

What We Collect on texas99

Account and identity data

We collect your full name, email address, phone number, and date of birth when you create a texas99 account. These details allow us to verify your identity and contact you regarding account activity, withdrawals, and policy changes. We also store your residential address to confirm jurisdiction eligibility—users in Jakarta, Surabaya, Bandung, and Medan may access texas99 where local law permits, and address verification helps us enforce geographic restrictions.

We require government-issued ID (passport, national ID card, or driver's licence) before your first withdrawal. We scan and store a copy of this document in encrypted form. We do not retain photos of your face or biometric data; we compare your ID document against official databases to confirm you are who you claim to be.

Payment and transaction data

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, payment method, and confirmation code. We do not store your full bank account number, card number, or e-wallet credentials; payment processors handle that data directly. We retain transaction records for audit, compliance, and dispute resolution.

Withdrawal requests are logged with the same detail: amount, method, timestamp, and status (pending, processed, or failed). We keep this data indefinitely for regulatory compliance and to investigate disputes if you report a missing withdrawal.

Behavioural and gaming data

We track your betting activity—which markets you access (Liga 1, Piala AFF, Champions League, live-dealer tables, slots, esports), bet amounts, stake timing, and outcomes. This data helps us detect fraud (collusion, account manipulation, market abuse) and understand usage patterns. We do not sell this data to third parties; it remains internal to texas99 for security and operations.

We record your login history, IP addresses, device type, and browser information. If you log in from an unusual location or device, we may request additional verification. Two-factor authentication codes are sent via SMS or email; we do not store the codes themselves, only confirmation that authentication succeeded.

How We Use and Protect Your Data

Our use of your data

We use your data to operate texas99: account creation, login, deposit and withdrawal processing, KYC verification, and settlement of bets. We also use data to detect and prevent fraud—patterns like rapid account creation, identical bet sequences across accounts, or withdrawals to accounts unrelated to the deposit source trigger review. We investigate suspicious activity and may close accounts if we detect collusion or market abuse.

We use your contact details to send critical notifications: withdrawal confirmations, login alerts, account lockouts, and policy changes. We do not send marketing emails unless you opt in. Communication is sent to your registered email and phone number only.

Data security and encryption

We at texas99 encrypt all data in transit (HTTPS/TLS) and at rest on our servers. Passwords are hashed using industry-standard algorithms and salted; we do not store passwords in plain text and cannot recover them. Payment data is encrypted and isolated from general account data. Access is restricted to authorised staff on a need-to-know basis; data handlers sign confidentiality agreements and undergo background checks.

Our servers are hosted in secure data centres with physical access controls, redundant backups, and intrusion detection. We conduct annual security audits by independent third parties. If a breach occurs, we notify affected users and regulatory authorities as required by law within the applicable timeframe.

Third-party processors

We share data with payment processors (DANA, e-wallet, mobile banking providers) to complete transactions. These processors handle payment credentials; we do not receive or store them. We also share aggregated, anonymised data with our hosting provider and analytics vendor; individual user details are never exposed. If we contract customer support vendors, they access limited data (account ID, transaction history) under strict confidentiality terms.

We process your data only for operational necessity. Your payment credentials, ID documents, and betting history remain encrypted and isolated from external access.

Your rights on texas99

You have the right to access your personal data by requesting it from our support team. We provide a copy of all data we hold on you within 30 days. You can request correction of inaccurate information (e.g. wrong address or phone number); we update it promptly. You can request deletion of your data after account closure, subject to legal retention periods—we keep transaction records for at least three years for tax and anti-money-laundering compliance.

You can opt out of non-critical communications (e.g. product updates) but cannot opt out of essential notifications (withdrawal confirmations, account alerts). If you object to our data processing, contact our support team; we review your objection and respond within 30 days.

Cookies and tracking

Our texas99 website uses cookies to maintain your login session, remember your preferences (language, display settings), and measure traffic patterns. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser, but texas99 functionality (especially login persistence) will be impaired. We do not place third-party advertising pixels on our site.

Data retention and deletion

We retain personal data for as long as your account is active. After closure, we delete non-essential data (preferences, communication logs) within 30 days. Transaction records are retained for a minimum of three years for regulatory compliance. If we suspect fraud or ongoing legal dispute, we may retain relevant data longer pending investigation conclusion or legal resolution.

We at texas99 take data protection as a core responsibility. Your information is encrypted, access-controlled, and used only for operational and compliance purposes. If you have concerns about your data or how we handle it, contact our support team. For formal data protection inquiries or complaints, you may escalate to your local regulatory authority.